Please read these (Terms of Conditions and Privacy Policy) carefully or by visiting in this link:
https://www.ecxbusinesssolutions.com/privacy-policy/ before submitting to this email list.
I. INTRODUCTION
ECX Business Solutions is fully committed in keeping the trust you placed on us with your information when you avail any of our services. This starts by helping you gain understanding of our privacy practices.
This policy will illustrate the information ECX Business Solutions may collect, use, and share, plus the choices you are entitled regarding this information. We recommend that you read this policy carefully.
Last Modified: April 4, 2022
Effective Date: April 20, 2022
II. DATA COLLECTION AND USES
A. What is the Scope?
This policy applies to all persons or legal entities that avail services ECX Business Solutions anywhere in the world, including any users of fully-owned applications, websites, or any other products of ECX Business Solutions
B. Who is the Data Controller?
ECX Business Solutions is a business process outsourcing outfit and the leading provider of backroom services founded with the aim of improving three areas of business: people, technology and transformational growth. The data controller for the information you provide or that is collected by ECX Business Solutions located at G/F Matrinco Bldg., 2178 Chino Roces Avenue, Brgy. Pio del Pilar, Makati.
C. What Data is Collected?
ECX Business Solutions collects the following information categories:
•Information that you provide, such as when you inquire or apply to avail any of ECX Business Solutions products and/or services.
• Information that is created when you avail/sign-up ECX Business Solutions products and/or services.
• Information from other sources, such as other stakeholders or third parties.
Here is what is included in each category:
- • Information you provide includes information submitted when you:
o Inquire for services which may include your name, position, address, email, phone number, and other credentials.
o Apply/Book to avail services which may require more information like government identification numbers, photo, bank details, and etcetera.
o Provide Consent to a background check for pre-contract due diligence.
o Contact for customer support.
o Complete surveys or feedback on any of our products and services.
o Request for services or product features that will mandate access to other sources of information like address book, reports, calendar, and etcetera.
- • Information that is created, transferred, and/or shared when you actually use or avail our products and services.
o Organizational Information
o User/s Information
o Transaction Information
o Financial Information
o Location Information
o Usage and Preference Information
o Device(s) Information
o Address book and calendar information
- Information from other sources, such as other stakeholders or third parties.
o Publicly available sources
o Feedback or review from users or other stakeholders
o Information from your other business partners
RCS may merge the information collected from these sources with other information from its possession.
D. How is Data Used?
Except as otherwise stated in this Policy, ECX Business Solutions does not sell or share your data to third parties for other purposes. We use the information collected for the following purposes:
o Provide services and features
o Fulfillment of contractual obligations
o Technical/Business support
o Sales and marketing
o Legal proceedings and requirements
o Safety and security
o Research and development
E. What are Cookies and Third-Party Technologies?
Refer to ECX Business Solutions' Cookie Policy.
F. How are Data Shared or Disclosed?
There are instances that ECX Business Solutions, through its services, products, and features, may be required or by your explicit request to share information with other users. The information may also be shared with ECX Business Solutions’ affiliates, and business partners, or for legal reasons or in the event of a dispute.
o With other users
o At your request/With you consent
o With the public when you submit content on a public forum
o With subsidiaries and affiliates
o With service providers and business partners
o For legal reasons or in the event of a dispute
o Communication from system
G. How are Data Protected?
ECX Business Solutions implement organizational, physical, and technical security measures designed to protect your information from unauthorized access.
Your data, if through online/mobile applications is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. ECX Business Solutions further protects your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
Your data, if through offline collected and submitted, is stored in a physically secure environment and storage with access only provided to authorized personnel.
H. How is Data Retained and/or Deleted?
ECX Business Solutions retains your data while you are availing any of the services or while your account is still active in any of our owned products or services and/or applications. Meanwhile if on the negative (inactive), we will retain data for the period of Two (2) years.
However, there are circumstances that we may retain personal information about you, as mandated by law or other purposes as described in this section, even if services have lapsed or account has been deleted
Subject to applicable law, ECX Business Solutions may retain information after service or account deletion:
o In cases where there are unresolved issues regarding your service engagement with ECX Business Solutions or to any of your account
o When required by law
o For legitimate business purpose or interests, such as fraud prevention, safety and security, and service/product improvements
III. RIGHTS OF THE DATA SUBJECT
ECX Business Solutions is committed to protecting the rights of the data subjects accorded by the law. These rights are the following:
o Access Data
o Correct/Rectify Data
o Delete Data
o Opt out on Marketing promotional communications
o File Complaints
o Claim Damages
Requests to access, correct, and delete your data, and to opt out on marketing communications, if not available online or in any of ECX Business Solutions' applications, can be requested through the contact details provided in this policy. Meanwhile, filing of complaints and claiming of damages can be sent through the same or any other proper forum stipulated by law.
IV. CHANGES TO OUR PRIVACY POLICY
ECX Business Solutions' reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 15 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
V. CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to ecxbusinesssolutionsph@gmail.com
